Grand Mercure Medan Angkasa
Отзывы гостей
We enjoyed our stay at Grand Mercure Medan very much. The room is spacious, well-kept and comfortably furnished. We stayed in the room 1016, from 14/09 until 19/09. The breakfast buffet is delicious, and offers enough different variations, either local or international options. Fresh fruits are also always served. The hotel's staff were really helpful, friendly and accommodating. On our first dinner, there was some inconvenient disorganisation, which caused our meals and drinks to arrive very late and in an incorrect order (the starter and the main dish arrived at the same time). However, the duty manager at the time, Mr. Amba, immediately gave their explanations and apologies. when they found out about my wife’s birthday, Mr. Amba and his friendly customer-oriented staff did not fail to give her some very lovely attention during our next dinner at the hotel! Thank you so much for all your kindness and lovely service, Mr. Amba, Miss Rizka, Miss Nova, and the other staff! You made our stay at Mercure very memorable!
Jeroen
октябрь 2024 г.
This time we were given a room at 8th floor this time. We love the cleanliness of the room, including the bed, the carpet, the towels and all. Last year we stayed at the 10th floor. Experience was better.
Oskar
июнь 2024 г.
Everything … a special commendation for all the staff .. they are very friendly, pleasant and accommodating. They make conversation with everyone. The food at breakfast tastes really good. Knowing that we like nasi goreng with Pete and ikan Teri… the next day it was made specially for us and was presented beautifully. A lovely and memorable stay. Thank you all.
Linda
май 2024 г.
Hospitable front desk and concierge , breakfast spread , clean comfy and large room space particularly the well set-up study table . Well decorated lobby , landscape at the main entrance of hotel, welcome drinks were served upon chec-in
Tiang
июнь 2024 г.
This hotel was my Grandfather residence during the war. It is historical for my family. Room is big, aircond worked very well, air system in the room is well kept. Only hot shower wasn't that hot (understandable as it has to be an old boiler system)
Don
октябрь 2022 г.
The decor of the lobby and common spaces was very lovely and the attention from the front desk staff and housekeeping was superb.
Charles
октябрь 2024 г.
Ibnu, the supervisor at breakfast time was very friendly and chatty. He has good interpersonal skills and conduct his mannerism in a very professional way. Everyone is actually really good.
Linda
январь 2024 г.
We stayed in the hotel for a week. The staffs are wonderful and friendly. The breakfast buffet was fabulous. Salute to Mr. Hotman, Mr. Ari and one of the manager (I forgot his name)... and all the staff that we encountered. My son and I really enjoyed our staying there. We do not know when we will return to Medan again but we will definitely stay in Grand Mercure when we do.
Evita
август 2023 г.
Good and friendly staff at the check in and lobby As well as at restaurant. Good bed, pillow Good breakfast
Анна
январь 2025 г.
3rd time staying here and the friendliness of the staff is to be commended. They will spend time to speak to you and genuinely interested in your well being. The chef Bapak Adinto made a special fried rice for my 85 years old aunty and making sure it was served by the staff for breakfast the next day. It's the touch of details and personalised service that was rendered which is much appreciated. Also, the rest of the team at F&B at the restaurant were great. Thank you.
Linda
июнь 2024 г.
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